Last Updated: [September 29, 2025]
Welcome to Walkin-H LLC (“Walkin-H,” “we,” “our,” or “us”). Walkin-H LLC (“Walkin-H,” “we,” “our,” or “us”) values your privacy. This Privacy Policy explains how we collect, use, and protect your information when you use our services, website, or communicate with us (including by phone, email, or text message).
1. Information We Collect
We may collect the following types of information:
Personal Information: Name, phone number, email address, physical address, and any details you provide when requesting a quote or booking a service.
Service Information: Details about your property or requested services.
Payment Information: If you pay electronically, we may collect payment details through a secure, third-party payment processor (we do not store full card numbers).
Technical Information: IP address, browser type, device data, and site usage information when you visit our website.
2. How We Use Your Information
We use your information to:
Provide and manage our services (including quotes, scheduling, and customer support).
Send service-related messages such as appointment confirmations, reminders, and follow-ups.
Communicate special offers or updates if you have opted in to receive marketing.
Improve our website and services.
Comply with legal or regulatory requirements.
3. SMS/MMS Messaging & A2P Compliance
When you provide your mobile phone number, you consent to receive SMS or MMS messages from Walkin-H LLC about scheduling, quotes, reminders, and promotions.
Message & data rates may apply.
Message frequency varies.
You can opt out at any time by replying STOP.
Reply HELP for help or contact us at [phone number] or [email address].
We do not sell or rent your phone number to third parties for marketing.
4. Sharing Your Information
We do not sell, rent, or trade your personal information.
We may share your data only when:
Required by law or legal process.
Necessary to provide services through trusted third-party vendors (e.g., payment processors, scheduling software).
Needed to protect our rights, customers, or property.
5. Cookies & Tracking
Our website may use cookies or similar technologies to improve your browsing experience and analyze site traffic. You can control cookie settings in your browser.
6. Data Security
We take reasonable steps to protect your information through administrative, technical, and physical safeguards. However, no method of transmission or storage is completely secure, and we cannot guarantee absolute security.
7. Children’s Privacy
Our services are not directed to children under 13. We do not knowingly collect personal information from children. If we learn that we have accidentally collected information from a child under 13, we will delete it.
8. Your Rights
You may request to access, update, or delete your personal information by contacting us.
You may opt out of marketing messages at any time (see Section 3 for SMS instructions).
9. Changes to This Policy
We may update this Privacy Policy as needed. Updates will be posted here with a revised “Last Updated” date. Continued use of our services means you accept any changes.
10. Contact Us
For questions about these Terms or your account, please contact:
Walkin-H LLC
Phone: 918 574-1111
Email: [email protected]